Travel Reservations:
Will Travel is a leading pan-European travel company specializing in worldwide travel. At Will Travel, we offer a wide range of travel products including a choice of over 150 airlines, more than 65,000 hotels, holidays, car hire and insurance. We offer a full range of travel products online, over telephone and through retail outlets in Central London and East London. We provide the best air fares for most of the International Airlines to our clients from varied departure points to all over the world.
Customers visit Will Travel for its travel expertise, range and value. It is a travel company that has embraced the internet, not the other way round. The call centre/customer care and website teams have a passion, expertise and knowledge of travel which is reflected in the way they do business. Plus, the company is able to offer travel products at a higher discount on standard prices. The company continues to grow in popularity because of its close relationships with leading travel suppliers which enable it to offer discounts, known as "negotiated" or "merchant" fares, to its customers. Will Travel sells to destinations around the world and has a particular specialty in long and mid haul destinations including Asia, Far East and the Australia.
In-Bound Services:
· Inbound sales
· After Sales Support
· Answering Service
· Email and Text Support
· Help Desk
· Inquiry Handling
· Order Processing
· Product Technical Information
· Technical Support
· Reservation Services
· Tool Free Response
Out-Bound Services:
· Announcements
· Appointment Scheduling
· Data Mining & Collection
· Lead Generation
· Verifications
· Marketing / Sales
· Surveys
Order Processing Services:
Will Resources has been handling the customer support, online/over the phone order taking and processing, reservations and customer complaints.
Will Resources has been serving its clients since 2010, maintaining the utmost customer care standards and providing them cost effective services to relieve them from pressures of HR management, allowing them to focus on business development.
If you are from hospitality industry, looking for reducing operational cost without compromising the quality and need a break from all of your HR issues, you have reached to the right place.
Non-voice Services:
· Email Correspondence
· Live Chat
· Returns Processing
· General Correspondence
· Data Entry ( Offline – Online )
· Add Posting
